Hotel Receptionist

Hotel Receptionist

Position: Hotel Receptionist
Location: Limuru
Salary: KES 26,000/month

We are seeking a friendly and professional Hotel Receptionist to be the first point of contact for our guests in Limuru. The successful candidate will handle check-ins, reservations, and guest inquiries with excellent customer service.

Responsibilities:

• Welcome and check in/out guests promptly and courteously
• Handle phone calls, emails, and walk-in inquiries
• Manage room reservations and bookings
• Process payments and maintain accurate records
• Address guest complaints and escalate issues when necessary
• Maintain a clean and organized front desk area

Requirements:

• Diploma/Certificate in Hospitality Management or related field (an added advantage)
• Prior experience in a similar role preferred
• Excellent communication and interpersonal skills
• Proficiency in basic computer applications (MS Office, booking systems)
• Well-groomed, presentable, and customer-focused
• Must reside in or be willing to relocate to Limuru

Salary: KES 26,000 per month